LEGAL INFORMATION & POLICIES
This page contains important legal information relating to the use of our website and the provision of services by KTM Pets.
Clients must review the documents below carefully prior to submitting a booking request. These documents form part of our professional and legal framework and are designed to ensure clarity, transparency, and the protection of both parties.
If you are unable to access or review any document listed below, please contact us before proceeding with a booking.
Privacy Policy
Our Privacy Policy explains how KTM Pets collects, uses, stores, and protects personal data in accordance with UK data protection law. This includes information provided through our website, booking forms, communications, and during service delivery, as well as the use of photographs and marketing content where consent has been given.
Clients should review this policy carefully to understand how their information is handled. If you have any questions or are unable to review this policy prior to booking, please contact us before submitting a request.
Terms & Conditions – Services
The following Terms & Conditions apply to the individual services offered by KTM Pets. Each document outlines the specific terms governing service provision, client responsibilities, limitations, and operational requirements.
Clients must review the relevant Terms & Conditions for the service(s) they are booking before submitting a booking request. If you are unable to review any document listed below, please contact us prior to booking.
Dog Walking – Terms & Conditions
These Terms & Conditions govern the provision of dog walking services, including booking requirements, service scope, access arrangements, cancellations, and client responsibilities. They form part of the contractual agreement between the client and KTM Pets when dog walking services are booked.
Drop-In Visits & Pet Sitting – Terms & Conditions
These Terms & Conditions govern all in-home pet care services provided by KTM Pets, including drop-in visits and pet sitting services. This document outlines the terms under which care is delivered within the client’s home, including service scope, scheduling, access and security arrangements, pet welfare responsibilities, and client obligations.